1.2 Any personal information collected by us is stored and controlled by feelgoodnation, 4 Norton St Leichhardt
1.3 The information you submit assists us in providing you with a personalized experience when you use the Website. It also helps us to enhance your shopping experience at the Website. We use the information to assist sellers in handling orders, deliver products and services, process payments, exchange information regarding your order, communicate with you about our latest launches, promotional offers, display content that you are interested to see. We also use the information to confirm your identity, prevent any fraudulent activities or misuse of the Website and enable third-party service providers (payment service providers to process payments) to perform essential services to provide you a seamless experience when accessing the Website.
1.4 We understand Data protection is of significant value to the Users, and therefore, are committed to complying with the Privacy laws of Australia. To be able to access all the features of the Website, We collect Personal Information from the User. The collection, use, disclosure, and holding of Personal Information by us is under the Australian Data protection laws primarily Data privacy Act, 1988.
1.5 This document shall offer Users of Website insights into the organization’s practice concerning collection, use, disclosure, and holding of Personal Information, which is according to the Data Privacy Act, 1988.
1.6 In addition, Users can read this document to familiarize themselves with the rights available to them concerning the protection of their Personal Information. This document will also give the Users an overview of how, for what purposes and the extent of use of their data which is collected by the Website.
2.1 This Privacy Statement covers our privacy practices with respect to the collection, use, and disclosure of personal information obtained through:
2.2 Interaction with all Platform properties. In addition to its websites, Platform provides web-based tools which require individuals to log-in to retrieve data or to update product information.
2.3 You should review this Privacy Statement carefully, because if you do not agree with our practices, you should not use the Website. By using the Website, you accept and agree to our privacy practices.
Types Of Information We Collect
3.1 Information You Give us: We collect information that you provide us when signing-up for User account creation. You may choose not to submit certain information, but this will result in you not being able to access certain features of the Website or limited user experience. We use the information to customize the Website according to your preference, improving the platform, and communicating with you.
3.2 Information that you submit when you make an order return request or process a refund.
3.3 Automatic Information: Some of the information We collect automatically. This information is not personal information, and no individual could be identified through such information. We may store information such as geo-location, the operating system, your system configuration, web browser you use to access the Website, and other similar types of information. We use such information to provide you location-specific services such as advertisement, personalized content, etc.,
3.4 Information: We might receive information about you from other sources.
3.6 History of your visits to our applications.
4.1 We collect only such information from our users which are essential for providing you the product or product-related services through the Website. We do not sell the information collected to third parties. feelgoodnation.com.au share information in agreement with the terms mentioned herein and with entities that use the information according to the practices stated herein.
4.2 We shall use the Personal Information collected by us to meet our obligations arising from Users signing-up on the Website and delivering to the Users the products for which they signed-up.
4.3 To send you service-related information by and/or text message and/or any other communication means (e.g. booking confirmation)
4.4 Providing the Users a personal experience when they use the Website.
4.5 For facilitating your interaction and communication with other members about the products listed on the Website
4.6 For providing customer support services and facilitating communication with our respective team.
4.7 To enable compliance with (1) applicable laws (2) Terms and conditions, and (3) Privacy notice
4.8 To send you, under the relevant law where applicable and where required with your consent, marketing materials, and information necessary to deliver services or complete the booking process.
4.9 To notify you about modifications in our services
4.10 To confirm the information provided by User, including credit card number, debit card number, etc.
4.11 To operate our Website and for internal management including troubleshooting, data analysis, testing, research, analytic and survey purposes
4.12 To render you with interactive features of our Website when you choose to do so
4.13 Website maintenance and providing secured access to the Website.
4.14 We share information with third parties to perform essential functions to deliver the products. For instance, to complete the order, delivering packages, sending postal mail and email, data analysis, processing credit card payments, and providing customer service. When We share the information with third-party, We ensure that they use the information in consonance with the purpose they collect for. Furthermore, they follow practices that are harmonious to the terms stated herein.
4.15 Promotional Offers: Sometimes We send offers to selected users on behalf of other businesses. In the above case, We do not share personal information with the business. You can choose anytime to stop receiving such promotional emails.
How Secure The Information Is?
5.1 We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology Security Techniques Information Security Management System-Requirements”.
5.2 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that We may occasionally request proof of identity before We disclose personal information to you.
5.3 We believe in state-of-the-art security technology for protecting our Website from any cyberattacks or similar scenarios. Therefore, We deploy advanced technology to our Website for providing products through the Website so that our users can use it without any consternations regarding cybersecurity issues.
5.4 However, the internet is not bereft of cyberattacks which have collapsed the best of technologies. We try our best that data you transmit through the Website is secured and no unauthorized access could be made to the data We store. We do not warrant and represent that your data is unbreachable.
What Choices Do I Have?
6.1 You have the option of not submitting us the information, although this may lead to limited user experience on the Website.
6.3 The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Website of its manufacturer.
6.4 We engage third parties for providing services through the Website to you. This may entail disclosing information, which includes Personal Information. Scenarios wherein Personal Information may be Disclosed:
6.5 Where it is necessary to involve a third party service provider for the performance of a contract which We enter with you in pursuant to terms and conditions of our application.
6.6 We may also disclose your information if required to do so by law or in good faith believe that such access, preservation, or disclosure is reasonably necessary under the Data privacy Act, 1988.
6.7 If We sell or buy any business or assets, in which case We may disclose your Personal Data to the prospective seller or buyer of such business or assets; and
6.8 If the Website or all or part of its assets are acquired by a third party, in which case Personal Data held by it about its members will be one of the transferred assets.
Right Concerning Information Collected
7.1 Users have the right to access the Personal Information, which is held by us subject to exceptions permitted by law.
7.2 Such a request shall be in writing for record purposes and be sent at 2/16 Queen Street, Glebe, NSW 2037. Websites reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.
7.3 You may request the correction of your inaccurate Personal Information. Any such request must be sent in writing or emailed at 4 Norton St Leichhardt.
How Long We Store Your Data?
8.1 We shall store your personal information until it serves the purpose for which it was collected or is essential to render you our services.
8.2 The exceptions to the above stipulations are:
8.2.1 When required under law
8.2.2 For our operations where We need the record to deal with any complaint or where under law, We must comply with closed accounts regulations.
8.3 You can always cancel delete your account on our Website or you can request that We no longer use your information to provide our services to you. In compliance with such a request We shall delete your personal information held with us. However, We may store data even after the request if required under law or for our operation of the business.